Shipping Policy

Last updated: October 26, 2026

At PawzieCo, we work hard to process and ship all orders as quickly and efficiently as possible. Below, you will find the shipping terms applicable to purchases made through https://pawzieco.shop/.

1. Order Processing

All orders are processed within an estimated 1–2 business days after payment confirmation.

During periods of high demand, promotional events, or exceptional circumstances, processing times may be extended. If significant delays occur, we will notify customers where appropriate.

2. Shipping and Delivery Times

Once your order has been processed, the estimated delivery time is 6–8 business days, depending on the destination and shipping carrier.

The total estimated delivery time is approximately 7–10 business days.

These timeframes are estimates and may be affected by circumstances such as logistical delays, customs procedures, or carrier-related issues.

If a delay exceeds the timeframe permitted by applicable law, customers retain any rights available to them under the relevant legislation.

3. Shipping Costs

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Any terms relating to free shipping or additional charges will be disclosed during checkout.

4. Order Tracking

Once your order has shipped, you will receive a tracking number, where available, so you can check the status of your delivery.

Tracking information may take some time to update after the carrier receives your package.

5. Shipping Delays

At PawzieCo, we will make every reasonable effort to ensure that orders arrive within the estimated delivery timeframe.

Delays caused by shipping carriers, customs procedures, or other circumstances beyond our reasonable control may affect delivery. However, we are happy to assist you and follow up on any shipping issues related to your order.

This policy does not limit your statutory rights in the event of a delivery delay or failure to meet applicable delivery obligations.

6. Shipping Address

Customers are responsible for providing a correct and complete shipping address.

If you notice an error in your address, please contact us as soon as possible. Once your order has been processed or shipped, we may be unable to change the delivery details.

Issues resulting from incorrect or incomplete information may affect delivery, without prejudice to any legal obligations that apply to PawzieCo.

7. Undeliverable or Returned Packages

If an order cannot be delivered due to circumstances such as the recipient being unavailable, an incorrect address, or failure to collect the package, we will work with the customer and the shipping carrier to try to resolve the issue.

If the customer requests a reshipment, additional charges may apply where legally permitted and disclosed in advance.

Any return, cancellation, or refund will be handled in accordance with our Returns and Refunds Policy and applicable law.

8. Contact Us

If you have any questions about the shipping of your order, please contact us:

PawzieCo

Website: https://pawzieco.shop/

Email: pawzieco@use.startmail.com