Terms of Service

Last updated: October 26, 2026

These Terms of Service govern access to and use of the website https://pawzieco.shop/, as well as purchases made through the website. By placing an order, you agree to these terms, without prejudice to any rights granted to you under applicable law.

1. General Information

This website is operated by PawzieCo.

Contact Information:

Email: pawzieco@use.startmail.com

Website: https://pawzieco.shop/

2. Terms of Use

By accessing this website and/or making a purchase, you confirm that you:

• Are of legal age or have the appropriate legal authorization to use this website.

• Provide accurate, complete, and up-to-date information.

• Agree to these Terms of Service and the other policies published on this website.

We reserve the right to refuse or cancel an order for legitimate reasons, including reasonable suspicion of fraud, misuse, obvious system errors, payment issues, or product unavailability. Where applicable, we will notify the customer and refund any amounts already charged.

3. Products and Availability

All products displayed on this website are subject to availability.

PawzieCo reserves the right to modify, update, or discontinue products at any time. Such changes will not affect orders that have already been confirmed, except where circumstances legally permit a modification or cancellation.

Product images and descriptions are intended to provide an accurate representation of the items offered. Minor visual variations may occur, provided they do not alter the product's essential characteristics.

4. Prices and Payments

All prices are displayed in the currency indicated on the website and include or exclude applicable taxes and charges as specified during checkout.

We reserve the right to change prices at any time. Such changes will not affect orders that have already been confirmed.

Payments are processed through third-party payment service providers, which may include Shopify Payments and PayPal, depending on the options available at checkout.

PawzieCo does not directly store full payment card details. Payment information is handled in accordance with the terms and security measures of the relevant payment providers.

5. Shipping

Orders are shipped in accordance with our Shipping Policy, available on this website.

Delivery times are estimates and may be affected by circumstances beyond our reasonable control, including carrier delays, customs procedures, or exceptional circumstances.

PawzieCo will inform customers of the shipping terms applicable to their orders. Delays do not limit any consumer rights available under applicable law.

6. Returns and Refunds

Returns and refunds are governed by our Returns and Refunds Policy, available on this website.

Where European Union consumer protection legislation applies, customers generally have 14 calendar days from the date they receive the product to exercise their statutory right of withdrawal, unless a legal exception applies.

Our return conditions do not limit any statutory consumer rights relating to defective or incorrect products, or products that do not conform to the sales contract.

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate shipping and contact information.

• Checking their order upon delivery and reporting any issues.

• Using products appropriately, in accordance with their intended purpose and any accompanying instructions.

PawzieCo is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer, without prejudice to any legal obligations that may apply.

8. Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, graphics, videos, and website layout, belongs to PawzieCo or its respective rights holders and is protected by applicable intellectual property laws.

Reproduction, distribution, public display, or other use of this content without prior authorization is prohibited where such authorization is legally required.

9. Website Use

Customers agree to use this website lawfully and not to engage in fraudulent or illegal activities, or activities that could affect the operation, security, or rights of PawzieCo or third parties.

We reserve the right to take reasonable action in response to abusive or unlawful use of the website.

10. Limitation of Liability

To the extent permitted by applicable law, PawzieCo shall not be liable for damages arising from circumstances beyond its reasonable control, including temporary service interruptions caused by technical issues, maintenance, or force majeure events.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including consumer rights relating to product conformity, statutory warranties, and the fulfillment of contractual obligations.

11. Changes to These Terms

We reserve the right to update these Terms of Service whenever necessary.

Changes will take effect when published on https://pawzieco.shop/. Such changes will not retroactively affect orders that have already been confirmed or statutory rights already acquired by consumers.

12. Governing Law

These Terms of Service are governed by Spanish law and applicable European Union legislation relating to consumer protection and e-commerce.

In the event of a dispute, mandatory consumer protection rules and applicable rules on jurisdiction shall be respected.